Partner terms
Who we are
Shared Ambition Support Ltd (trading as SAS), registered in England and Wales, company number 13961503, 143 Adelphi Court , North George Street , Salford , M3 6HU. VAT number GB477601668. Email hello@dropshipi.com. Phone +447861982290.
These terms apply when you join as a Partner: you sell products from the Dropship-i catalogue on your own shops, and we supply and dispatch them to your customers.
How it works
- Joining is free. We earn the difference between our cost and the trade price we charge you.
- When your customer buys, we sell you the goods at the trade price shown in your catalogue at the time of the order, plus the postage shown, and dispatch them to your customer with your name on the packing slip and no prices from us inside.
- You set your own selling prices. Our suggested prices and automatic re-pricing are tools to protect your profit; you can switch them off.
- Stock levels, trade prices and the catalogue can change, including when a supplier changes. We update your listings' stock automatically; if a product can't be supplied, we tell you and don't charge you for it.
Verification
Before you sell, we verify your business (identity and company or sole-trader details). We may ask for documents and may decline or pause an account if we can't verify it.
Paying us
Each order is charged to your account balance. You can top up online or by bank transfer. If you have a credit limit, orders over it wait until the balance allows. Invoices and credit notes are issued for every charge and refund, with VAT where it applies. Amounts unpaid 30 days after the invoice may pause new orders.
Returns and problems
Your customers return items through you. Faulty, damaged or wrong items we sent are credited to you in full, including the postage we charged. Change-of-mind returns are credited when the item comes back unused and resaleable. Report a lost parcel within 30 days of dispatch.
Selling lawfully
You are the seller to your own customers. You are responsible for:
- Marketplace rules. Each marketplace's own policies — for example eBay UK allows dropshipping only from a wholesale supplier, never by buying from another retailer or marketplace; Amazon requires you to be the seller of record with nothing from the supplier in the parcel. We tell you when we know a product or supplier can't be used on a channel, but the account and its standing are yours.
- Consumer law to your buyers. Accurate descriptions and prices, delivery promises you can keep, the 14-day right to cancel, and dealing with faulty goods (Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Digital Markets, Competition and Consumers Act 2024).
- Honest selling. No fake or copied reviews, no fake urgency or countdowns, no hidden charges.
- Product law. No counterfeit goods, nothing that uses another person's trade mark, character or likeness without permission, and the rules for regulated goods (for example UKCA/CE marking, cosmetics needing a UK Responsible Person, toys, electricals and batteries).
Our risk rules block or flag products that are likely to break these rules. They help you; they don't replace your own checks, and we may refuse to list or fulfil any product that we reasonably believe is unlawful or unsafe.
Pausing or closing an account
You can close your account at any time from Support; orders already placed are still dispatched and invoiced. We may pause or close an account (with reasons, by email) for breaking these terms, selling unlawful products, unpaid balances, or conduct that puts the service, our suppliers or other Partners at risk. When an account closes, listings we published for you are ended.
Our responsibility to you
We provide the service with reasonable care and skill. We aim to keep it available all the time but can't promise it will never be interrupted — for example during updates, or when a marketplace, supplier, courier or payment provider has a problem. We are not responsible for a marketplace suspending or restricting your account, for losses caused by information a marketplace, supplier or courier gives us, or for indirect or consequential loss, loss of profit, revenue, goodwill or data. Our total liability to you in any 12 months is limited to the greater of £100 and the amounts you paid us in that period for the service (for Partners: the margin we earned on your orders in that period). Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow us to limit.
Data
For your buyers' personal data you are the controller and we are your processor; our data processing terms form part of these terms. How we use your own details is in our privacy notice for partners and sellers.
Changes to these terms
We may update these terms. We'll email you at least 30 days before a change that affects you materially (sooner only where the law or a marketplace requires it). If you don't agree, you can stop using the service before the change takes effect.
Business customers only
The service is for businesses and sole traders acting for their business, not for consumers. By opening an account you confirm you act for business purposes.
Complaints and law
Tell us about any problem by email and we'll reply within 5 working days. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
Last updated October 2026.